Last updated: September 9, 2026
This Privacy Policy explains how Top Sliding Doors (also referred to on this website as Top Sliding Door, “we,” “us,” or “our”) collects, uses, and shares personal information through https://topslidingdoor.com/ and our service communications, including SMS.
Personal information includes details such as your name, phone number, email address, and service address. SMS consent means your permission to receive text messages from Top Sliding Doors. The privacy and SMS protections below apply to information collected through our website forms and customer communications.
We collect information you provide through website forms and service communications, including your name, phone number, email address, ZIP code, message, and service request details. During service visits, our technicians may also collect your service address and payment information. We may collect website usage information through cookies and tracking pixels.
We use information to respond to inquiries, provide estimates, schedule and perform services, send appointment reminders and service updates, follow up on service requests, and provide customer support. We also use website information to improve functionality, troubleshoot problems, and measure marketing campaigns.
We use Google Analytics 4 to understand website visits, traffic sources, pages viewed, and clicks on our business phone links. Google Analytics uses cookies and similar identifiers and processes technical and interaction data about visits. A phone-link click does not confirm that a call connected. Our custom phone-click measurement records the business line and button placement, not the visitor’s telephone number, and does not send the contents of contact forms. Google advertising personalization and Google signals are disabled for this measurement. Learn how Google uses information from sites that use its services. You can manage cookies in your browser or use the Google Analytics opt-out browser add-on.
SMS consent is not shared with third parties or affiliates.
If you opt in to SMS, Top Sliding Doors uses your mobile number and consent record to send service-related text messages, including appointment reminders, service updates, follow-ups, and customer support. Providing a phone number alone does not constitute consent to receive SMS.
Mobile opt-in information, text message consent, and phone numbers collected for SMS will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS consent is specific to Top Sliding Doors and does not authorize another business to send you messages. Our use of service providers to deliver messages and manage customer communications does not permit them to use this information for their own marketing.
You may opt out at any time by replying STOP. Reply HELP for assistance, call (813) 709-7475, or email 1topslidingdoor@gmail.com. Message frequency varies. Message and data rates may apply. See our SMS terms and opt-in information.
We use service providers for customer records, communications, analytics, advertising, and lead tracking, including Google services, Facebook, call tracking tools, and Monday.com. Information may be processed for internal quality assurance, customer support, and service delivery. The SMS privacy restrictions above apply regardless of other sharing described on this page, including marketing and advertising activities.
Information is stored in the third-party systems used to operate our business. We retain information as needed for service, operational, and legal purposes. No method of electronic storage or transmission can be guaranteed completely secure.
Contact us with questions about your information or to request access, correction, or deletion. There are no self-service data access or deletion controls on this website. You can stop SMS messages by replying STOP, and manage cookies through your browser settings.
For privacy questions, email 1topslidingdoor@gmail.com or call (813) 709-7475.
Use of the website is restricted to individuals 18 years of age or older. By using the site, you confirm that you meet this requirement.
Users must submit accurate and truthful information. Falsified data may result in restricted access or denied service.
All intellectual property on the website is owned by Top Sliding Door. Some text and media may be AI-generated. Users may not submit or post their own content on the site.
Top Sliding Door is not liable for the technician’s conduct or any unintended service outcomes. While we vet all technicians, we cannot guarantee error-free service. Recommendations made on the site are for general information only and may not be applicable in every case.
This website is primarily a lead generation and informational resource for a local sliding door service business. Technicians visit the customer’s location to perform services. While we aim for accuracy and quality, we cannot guarantee either.
We reserve the right to block or terminate users suspected of engaging in bot activity, using VPNs to mask location, attempting to reverse-engineer our operations, or interfering with our business in bad faith.
Legal concerns should be directed to the website owner. Disputes will be governed by the laws of the location in which Top Sliding Door operates.
We communicate with customers via phone, email, SMS, and other channels as needed to confirm appointments, resolve issues, and provide service updates.
This website may contain links or integrations with third-party platforms. Top Sliding Door is not responsible for external content or policies and encourages users to review third-party terms.
Essential Cookies: For core site functionality
Performance Cookies: To monitor site health and performance
Analytics Cookies: To collect behavioral data
Marketing Cookies: For targeted advertising campaigns
Third-party platforms such as Google, Facebook, and advertising partners may place cookies on your device through our site.
By continuing to use our site, you consent to cookie usage. We currently do not provide a way to manage cookie preferences directly through the website.
User data is retained only as long as necessary for operational or legal purposes. For deletion inquiries, please contact us directly.
This site provides information about local sliding door repair and maintenance services. Some technicians may be subcontractors, others employees. Technician assignment varies. If you have concerns about who will handle your service, please reach out to the website owner.
All claims regarding service quality, availability, timing, or fees are general and not guaranteed. Performance can vary depending on location, availability, and other factors.
Top Sliding Door is not liable for service delays or interruptions caused by uncontrollable events such as natural disasters, strikes, or infrastructure failures.
Severability: If any part of this agreement is found invalid, the rest remains enforceable.
Entire Agreement: This document represents the full agreement between user and Top Sliding Door.
We are committed to an inclusive digital experience. While we have not worked with external accessibility experts, we’ve made reasonable efforts to ensure our website is user-friendly. If you encounter an accessibility issue, please contact us directly so we can address it.
Any legal matters will be governed by the laws of the jurisdiction where Top Sliding Door operates. We encourage resolution through direct contact before initiating formal legal processes.
Top Sliding Door reserves the right to update this document at any time. Updates take effect immediately upon posting. Continued use of our website or services indicates acceptance of any changes.