Welcome to Top Sliding Door. This document outlines the terms, conditions, and policies governing the use of our website and services. By accessing or using our website, you agree to the terms laid out in this document. Below are definitions of key terms:
User: Any individual accessing or using the website.
Website: The online platform operated by Top Sliding Door.
Services: Services that are carried out by technicians referred to by the ‘Website’.
Technicians: Individuals performing services, either as employees or subcontractors.
Top Sliding Door offers sliding door services, including but not limited to:
Repair and realignment
Routine maintenance
Tune-ups and lubrication
Track and roller adjustments
Lock and handle troubleshooting
Glass and frame inspection
Screen Services
We may work with subcontractors as well as in-house technicians to deliver our services. All technicians are screened and evaluated to maintain quality. Any technician who does not meet our service standards will be removed from our network.
Top Sliding Door is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. While we strive for excellence, errors or unforeseen issues may occur. Users agree to hold Top Sliding Door harmless for claims relating to service performance, advice given, or website usage.
If you believe that a service was not performed to reasonable standards, you may request a refund within 14 days of the service date. Each case will be reviewed individually, and refunds are granted at the sole discretion of the website owner.
To initiate a refund request, don’t hesitate to get in touch with the website owner directly. We are committed to customer satisfaction and will attempt to resolve any concerns promptly. Processing time and payment methods may vary depending on the specific situation.
We collect the following user data through our website:
Name
Phone number
Email address
Zip code
During service calls, additional information such as address, service details, and payment information may be collected by our technicians.
Data is collected using the following methods:
Website forms
Cookies
Tracking pixels
We use collected data for:
Marketing campaigns
Improving website functionality
Troubleshooting and customer support
We do not share data with unauthorized third parties. Data may be shared for:
Internal quality assurance
Marketing initiatives
CRM and lead tracking
We collaborate with trusted platforms, including analytics tools, ad networks, and customer engagement software.
User data is securely stored via third-party systems with robust protection measures, including:
Google (Sheets, Ads, Analytics, Gmail)
Call tracking systems
Currently, we do not offer user access or deletion controls for personal data through the website. For any data inquiries, please contact us directly.
For privacy-related questions, email us at 1topslidingdoor@gmail.com or call (813) 709-7475.
Use of the website is restricted to individuals 18 years of age or older. By using the site, you confirm that you meet this requirement.
Users must submit accurate and truthful information. Falsified data may result in restricted access or denied service.
All intellectual property on the website is owned by Top Sliding Door. Some text and media may be AI-generated. Users may not submit or post their own content on the site.
Top Sliding Door is not liable for the technician’s conduct or any unintended service outcomes. While we vet all technicians, we cannot guarantee error-free service. Recommendations made on the site are for general information only and may not be applicable in every case.
This website is primarily a lead generation and informational resource for a local sliding door service business. Technicians visit the customer’s location to perform services. While we aim for accuracy and quality, we cannot guarantee either.
We reserve the right to block or terminate users suspected of engaging in bot activity, using VPNs to mask location, attempting to reverse-engineer our operations, or interfering with our business in bad faith.
Legal concerns should be directed to the website owner. Disputes will be governed by the laws of the location in which Top Sliding Door operates.
We communicate with customers via phone, email, SMS, and other channels as needed to confirm appointments, resolve issues, and provide service updates.
This website may contain links or integrations with third-party platforms. Top Sliding Door is not responsible for external content or policies and encourages users to review third-party terms.
Essential Cookies: For core site functionality
Performance Cookies: To monitor site health and performance
Analytics Cookies: To collect behavioral data
Marketing Cookies: For targeted advertising campaigns
Third-party platforms such as Google, Facebook, and advertising partners may place cookies on your device through our site.
By continuing to use our site, you consent to cookie usage. We currently do not provide a way to manage cookie preferences directly through the website.
User data is retained only as long as necessary for operational or legal purposes. For deletion inquiries, please contact us directly.
This site provides information about local sliding door repair and maintenance services. Some technicians may be subcontractors, others employees. Technician assignment varies. If you have concerns about who will handle your service, please reach out to the website owner.
All claims regarding service quality, availability, timing, or fees are general and not guaranteed. Performance can vary depending on location, availability, and other factors.
Top Sliding Door is not liable for service delays or interruptions caused by uncontrollable events such as natural disasters, strikes, or infrastructure failures.
Severability: If any part of this agreement is found invalid, the rest remains enforceable.
Entire Agreement: This document represents the full agreement between user and Top Sliding Door.
We are committed to an inclusive digital experience. While we have not worked with external accessibility experts, we’ve made reasonable efforts to ensure our website is user-friendly. If you encounter an accessibility issue, please contact us directly so we can address it.
Any legal matters will be governed by the laws of the jurisdiction where Top Sliding Door operates. We encourage resolution through direct contact before initiating formal legal processes.
Top Sliding Door reserves the right to update this document at any time. Updates take effect immediately upon posting. Continued use of our website or services indicates acceptance of any changes.